In addition to our obligations under the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011., The Policy is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the rules. This Policy being an electronic record is generated by a computer system and does not require any physical or digital signature. we operate by the following principles with regard to personal information which you supply to us:

What information do we collect?

We ask you to provide certain personal details about yourself when making an order on this site, for example, your name, email address, postal address and age. We will also collect billing information such as your credit card details and billing address. We use this information to verify your name, address and other information. Data is collected in the shop using a web analysis tool (Google analytics) using cookies that are used to generate pseudonyms for user profiles. In order to help us improve our site, we will also collect information automatically about your visit to our web site to help us with identifying users browsing preferences. This information is collected for internal purposes only so that we can carry out research on our user’s demographics, behaviour and interests. By using this site, you consent to our collecting data about you and using it in the manner set out in our privacy policy.

How are your personal details used?

Your personal details will be used to process your order. We will also use this information to improve our marketing and promotional efforts and to assist us with improving our content and services offered on the web site.

As stated above, we also collect statistical data so that we can analyse site usage and customer needs.

If you join our email subscription services or if you make an order with us (and do not opt out of the direct mailing option), then we will send you promotional emails about our latest offers or new services. Every time we send you an update, you will also be given information on how to unsubscribe. You have the right to information about your stored personal data and right to correction, blocking and deletion of the data.

Who collects the personal details?

Fartila.com is operated by and on behalf of Annova India Electronic Private Ltd, a company incorporated in India under PAN no. AAPCA2159N and whose office address is at:

Uttar Pradesh Office
JD Nagar Colony Phase 1, SA5/159 K-4-P,
Aktha Ramrepur, Varanasi,
Uttar Pradesh, 221007,
India

We store the contract’s content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.

Do we disclose your details to third parties?

Except as set out below, we will not pass your personal details to any third party except to our web site contractors or our professional advisers.

You can rest assured that we will not sell or rent your personal details to any other organisation. If, however, in the future, we sell our business to a third party, then we will pass your personal details to the business purchaser but only if it has a privacy policy similar to or identical to ours [be aware!].

We may use your personal details for direct marketing purposes within Annova India Electronic Private Ltd and from time to time you may receive direct marketing from us. If at any time you decide you do not want to receive marketing, please notify customercare@fartila.com and your personal details will be removed from our database as soon as reasonably practical.

How Secure Your Information?

1. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

2. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

3. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What about children’s privacy?

Use of Fartila.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18, you cannot buy or sell any items on the Site. If you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site.

Email Policy

We NEVER (without your permission) disclose your email to any 3rd party unless it is a legal matter. We NEVER send any spam emails, or will ask for your password. We take spamming very seriously, and don’t send email to someone that doesn’t want them to receive.

Security

When you place orders or access your account information, we offer the use of a secure server. The Secure Sockets Layer (SSL) encrypts all information you put in before it is sent to us. Once your information is in our possession, we adhere to strict security guidelines in compliance with the Indian Information Technology Act, 2000, protecting it against unauthorized access.